Complaints received by the Transport Department

2014 2015
Lion Rock Tunnel 11 7
Aberdeen Tunnel 18 22
Kai Tak Tunnel 15 15
Shing Mun Tunnels 12 11
Tseung Kwan O Tunnel 7 8
Cross-Harbour Tunnel 17 20
Eastern Harbour Crossing 6 6
Western Harbour Crossing 14 7
Tate's Cairn Tunnel 13 13
Tai Lam Tunnel 21 21
Tsing Ma Control Area 43 87
Tsing Sha Control Area 23 29
General 20 7
Total 220 253
Note: The number of complaint of Tsing Ma Control Area increased from 43 cases in 2014 to 87 cases in 2015. The majority of cases were for the Kap Shui Mun Bridge incident in October 2015.