Transport Advisory Committee

The role of the Transport Advisory Committee is to advise the Chief Executive in Council on broad issues of transport policy and major transport-related proposals to facilitate the continuous development of Hong Kong. The Committee comprises a chairman and 18 members including three Government officials. The Committee supervises the operation of the Transport Complaints Unit, which is responsible for receiving and handling complaints and suggestions from the public on transport and traffic matters.

The Committee holds regular meetings. Some of the major issues considered by the Committee in 2012 include update on major transport infrastructure projects, fare adjustment application from The "Star" Ferry Company Limited on its two franchised ferry routes, renewal of franchises for 3 franchised bus companies, review of the Fare Adjustment Mechanism of MTR Corporation Limited, Ad Hoc Quota Trial Scheme for Cross-boundary Private Cars, as well as the implementation of the new “universal accessibility” programme, etc.

Transport-related complaints or suggestions can be sent to the Transport Complaints Unit either by phone at 2889 9999, by fax at 2577 1858 or by e-mail at info@tcu.gov.hk. Online complaint and suggestion forms are available at the homepage of the Transport Complaints Unit at http://www.info.gov.hk/tcu.