Section 2

Transport Administration

Transport Advisory Committee

The role of the Transport Advisory Committee is to advise the Chief Executive in Council on broad issues of transport policy and major transport-related proposals to facilitate the continuous development of Hong Kong. The Committee comprises a chairman and 17 members including three Government officials. The Committee also supervises the operation of the Transport Complaints Unit, which is responsible for receiving and handling complaints and suggestions from the public on transport and traffic matters.

The Committee holds regular meetings. Some of the major issues considered by the Committee in 2018 included smart mobility initiatives, measures to enhance franchised bus safety and taxi service quality, duration of ferry service licences, and progress of implementation of measures under the Public Transport Strategy Study. The Committee recommended a host of short, medium and long-term measures in December 2014 to alleviate road traffic congestion. In 2018, the Government continued to take forward the recommended measures progressively.

Transport-related complaints or suggestions can be sent to the Transport Complaints Unit either by phone at 2889 9999, by fax at 2577 1858 or by e-mail at info@tcu.gov.hk. Online complaint and suggestion forms are available at the homepage of the Transport Complaints Unit at http://www.info.gov.hk/tcu.